Screwfix Weston-super-Mare - Weston-super-Mare

Dave G.

I don't post reviews really but really terrible service from this store, one member of staff on, seeming incapable of acknowledging anything or apologising for the waiting times. I left and went to Toolstation, met with a smile and my goods in just a few minutes. I'll go straight there in future.

Phil J.

I picked up a toilet Sunday but when I got home the handles on the cardboard box broke. Box hit the floor and cistern cracked. Melanie replaced the toilet straight away! Brilliant customer service, thank you.

AJ4U121 V.

This is not my first terrible experience.
From builders renovating my shop to me personally fitting a product theres always either a customer service issue or a issue with a product and looking at its review being a 3 star noting it saying easy quick fit i thought it would be a doddle.
I bought a hand shower branded Triton but wow it is built soo cheaply for something thats only 3KW and soo small costing me £75.00.
I dont like dissing and judging companies but when its a regular issue its not good.

The issue with the handwash shower were it was a used one repackaged using Gafa tape to reseal, water dripped out of the bottom of the port were the copper pipe screws in and also its plastic thread was slightly burred as it was previously used but sold as new.

After attaching the shower head it was loose and wobbly even after tightening so i added a leather washer insert to stop it from leaking and spraying water from the connection below the shower arm.

Im sorry but this was the worst product ever and it was supposed to be brand new not used.
I have fitted it now and know Screwfix Weston Super Mare dont want to know anything about it, i dont want to argue so im just gona post it up and worn people to check for gafa tape on boxes before purchase and missing parts or used components before they leave the store.

Graham L.

Needed a special tool for our caravan whilst on holiday in Somerset. We'd planned a day out and ordered ahead so I could collect when passing by. The item was in stock and service and price were all good.

Janet S.

We bought 2 desk fans for people we support who has learning disabilities. As we were on holiday from Cambridge we did not have the necessary tools to put the fan together. The lovely staff agreed they could do it for us. This took 10 mins we were so grateful as the weather had been a bit hot !. Thank you so much.

Keith M.

Ordered online for click and collect. The items I needed were in stock and ready for me to collect within 15mins. There was a short queue in store to pick up down to customers asking questions and trying to order from the catalogue in store! Staff were friendly and efficient and once at the desk I had my items with me within a minute!

Melly K.

Friendly and helpful staff, good service, however, can be a wait if busy. Plenty of stock choice at reasonable prices. Staff will assist to your car if needed. Free parking, open 7 days a week, disabled access, late opening hours.

Mark E.

Just got to say how helpful Josh and his Manager were this evening with a issue with my shower.Could not ask for better service.Thanks to them shower is up and running within 30 minutes of visiting the store.