APC Plymouth - Dash Express - Saltash

Ian S.

Terrible service. Paid for a next day delivery - it's now been 3 days & parcel still not arrived. I get a morning message to say when (2 hour slot) the parcel will be delivered, followed by an evening message to say sorry for non-delivery. I've taken time off work & now lost money. You can't speak with anyone - everything is done via text, email etc. I will NOT be using them ever again!

Ruth V.

Parcel containing urgent medical supplies delivered to wrong address company not available to speak to on phone ANSWERING MACHINE ,!! What use is that for a delivery company ,

Robin O.

APC Plymouth don't answer the phone when you call, they ignore any messages you leave. There's no way to contact them.

No communication and no delivery either, overnight delivery 6 days late. Definitely a well desreved one star.

Joa G.

We would like to thank our regular driver Liam. He is always so helpful, polite and upbeat. Nothing ever seems to be a problem when he is on our collection round. He's a very pleasant young man. Thank you again Liam from the Growers Organics Team.

Marius I.

Do not use their services!!!
They lack professionalism and respect for customers. I had to receive a parcel on Friday midday and didn't delivered. They didn't even called or send an e-mail to say they will be delivering my parcel the next day. On Saturday morning I was expecting to receive my parcel early in the morning but instead I got an e-mail saying that my parcel will arrive between 4:22PM and 6:22PM. Nobody cared enough to just call and apologise or at least say when my parcel will be delivered for sure. I am still waiting for my parcel.
I don't recommend this company at all!

Update Saturday evening 7:22 As I was expecting they didn't deliver my parcel and they were 2 miles away from my location. The driver is now far from me and I am sure his finished for today. I wonder, why in the world the management don't check the map like we do on their app, to see what the drivers are NOT doing ?

Kevin D.

Absolutely shocking service, we was due a delivery on Friday between 3.30-5.30pm, it didn’t turn up, no email no text no contact to say that the delivery was not coming, finally got a text on the Tuesday after the Bank Holiday saying saying my delivery would be with me between 3.30-5.30pm and it still did not turn up, I live just outside of Saltash so not a million miles away and waited in on both occasions and still no apologies or contact. Avoid this company

Elisabeth H.

Thank you APC. Great service again this year, to get my large parcels to "remote postcodes". Safely delivered within 48 hrs, when other companies couldn't maintain their service.

Yan S.

Poor service all round. Have been waiting on a package for over three weeks. Delivery apparently attempted several times and every attempt no one showed up despite myself being at the property each time. No delivery card or any detail. Local depot does not answer the phone and when eventually they did I was told " can you just pick it up?" A delivery service that only delivers a bad taste in your mouth. Avoid.