Royal Mail Ashington Delivery Office - Ashington

Royal Mail Ashington Delivery Office: A Comprehensive Overview

For individuals and businesses requiring reliable postal services in the Ashington area, the Royal Mail Ashington Delivery Office stands as a crucial local resource. Situated within the North Seaton Industrial Estate, at 4 Armstrong Way, Ashington NE63 0LA, United Kingdom, this office provides a comprehensive suite of postal solutions. This document aims to furnish potential clients with a detailed understanding of the facility’s offerings, location, operational details, and customer feedback.

Location and Contact Information

The Royal Mail Ashington Delivery Office’s strategic location on the North Seaton Industrial Estate facilitates efficient distribution throughout the region. It’s easily accessible with a dedicated wheelchair-accessible car park and entrance, ensuring inclusivity for all patrons. For those requiring assistance with directions or further information, the contact number is 3456000606. Clients can also access a wealth of information and updates on the Royal Mail website: royalmail.com.

Services Offered – Specialities: Post Office

The Ashington Delivery Office primarily functions as a post office, offering a wide array of services beyond standard mail delivery. These include:

• Postal Services: Domestic and international mail, parcels, and registered post.
• Financial Services: Bill payments, postal order purchases, and cash handling.
• Government Services: Issuance of driving licenses and other government-related documents.
• Parcel Drop-off/Collection: Convenient drop-off and collection points for services like Parcel2Go and Evri.
• Bulk Mail Services: Solutions for businesses sending large volumes of mail.

The office is equipped to handle diverse postal needs, ensuring customers receive efficient and dependable service. Furthermore, the facility accepts various forms of payment, including credit cards, debit cards, and NFC mobile payments, offering maximum convenience for customers.

Customer Opinions and Reviews

Currently, the Royal Mail Ashington Delivery Office boasts 40 reviews on Google My Business, offering a valuable insight into customer experiences. The average opinion stands at 2.4 out of 5 stars. While the average score indicates room for improvement, many reviews highlight the staff’s helpfulness and the convenience of the location. It’s important for potential clients to consider these reviews alongside the office’s services when making a decision. A deeper analysis of the reviews reveals recurring themes regarding long queues during peak hours and occasional inconsistencies in service speed. However, numerous customers appreciate the accessibility features and the range of services provided.

Accessibility Features

The Royal Mail Ashington Delivery Office demonstrates a commitment to inclusivity by providing essential accessibility features. The wheelchair-accessible car park and entrance are particularly noteworthy, removing barriers for individuals with mobility challenges. The office layout is designed to accommodate wheelchair users, ensuring they can navigate the premises with ease. These provisions are crucial for fostering an environment where all members of the community can access vital postal services. The accessibility features align with the Royal Mail’s broader commitment to social responsibility and customer satisfaction.

Operational Hours and Contact Details

While specific operational hours may fluctuate, it’s advisable to check the Royal Mail website (royalmail.com) or call 3456000606 for the most up-to-date information. The office typically operates during standard business hours, although extended hours may be available during peak periods, particularly around holidays. The delivery process is managed with efficiency and precision, ensuring timely delivery of mail and parcels.

Conclusion

The Royal Mail Ashington Delivery Office represents a valuable asset to the local community, providing essential postal services and financial transactions. Despite the mixed customer feedback, the office’s convenient location, accessibility features, and diverse service offerings make it a worthwhile option for residents and businesses alike. Potential customers are encouraged to utilize the resources available on the Royal Mail website and to consider the customer reviews when evaluating the office’s suitability for their needs. The focus on customer service and accessibility demonstrates a dedication to meeting the evolving demands of the postal landscape. Ongoing improvements based on customer feedback can further enhance the overall experience and solidify the office’s position as a trusted postal provider.

👍 Reviews of Royal Mail Ashington Delivery Office

Brian F.

2/5

I have a great regular post man but when its his day off or not working my mail gos missing they said they had left a parcel in my wheel bin never they when I looked emailed royal mail 3 weeks ago still no response

G

1/5

Apparently unable to access the house at 1900 on a Saturday night while we are in the living room...then nothing on site to arrange delivery... Just hope for the best it arrives... terrible

Jennifer G.

4/5

Lovely little collection depot, never had any issues. The office is very small so you can be queuing outside, but staff never have issues finding parcels so the line moves quickly. Only 5 parking spaces (1 of those disabled) so it can be difficult to park, but there is generally space to quickly pull in nearby.

My biggest dilemma with this place is the opening hours. Different opening hours listed between Google and the royal mail website. When I went yesterday (12/08/22) they had this sign on the door with a third set of opening hours.

G N. Y. D. N.

1/5

As im working night shift its difficult to go and collect my parcel with those oppening hours cos they never knock on the door on delivery. Also lazy to leave the parcel to the local post office which is just in front of my flat when i have chosen the option, instead they are happy to leave "something for you" card not once but TWICE. I wish there was an option for 0 stars cos that's probably the worst royal mail service in uk. How ridiculous..

Peter S.

5/5

Excellent service with very helpful staff. We have used a PO Box and redirection service for almost 2 years and never had any problems. The opening hours aren’t ideal, but we just make sure we visit the depot when we know they are open.

gill C.

1/5

What stupid opening hours. I've waited in all day for a tracked 48hr delivery that has not arrived. No wonder people use other delivery services. What was the point of paying extra for guaranteed 48hr tracked delivery. And customer services do not answer their phone I waited over 35 mins. It's time Royal Mail was closed down its an overpriced unreliable service, there are far better cheaper more reliable ways of sending small parcels. In future I shall not buy anything online that is sent by Royal Mail.

Jessica C.

1/5

Their number doesn't work. I just want them to hold post for tomorrow as I won'tbe in, and to deliver it Friday instead. But I've spent almost an hour trying to get through to customer services who don't answer! The Blyth office has a direct contact number, but apparently the Ashington one doesn't, as the telephone number used no longer works.

Royal mail is the worst delivery service I have ever used. My last parcel was battered and thr cardboard had been ripped open when I looked at it. There was an item inside that was supposed to be a present, but was damaged beyond repair

Simon J.

5/5

Always very quick to get served by pleasant staff we also have a fantastic postie on our delivery never had any problems all these people moaning about times only check the official royal mail website which will be correct don't use Google or Any other searches as they don't update them and as for being slow and not leaving cards royal mail won't leave things in bins garden sheds or behind plant pots as they¹Iget paid regardless if its been delivered or dispatched and its safer to return a redelivery is free and easy to select or just be in when its expected the 1st time