Yodel - Newton Abbot

Yodel is a well-known courier and logistics service located in Heathfield, Newton Abbot, UK. The company is easily accessible, with a wheelchair-accessible entrance and parking area, making it convenient for everyone. You can find them at Address: C/O, 20 Battle Rd, Heathfield, Newton Abbot TQ12 6TN, United Kingdom.

For any inquiries, you can contact Yodel at Phone: 3447550117. Additionally, their website yodel.co.uk provides further information about their services and operations.

Yodel specializes in Courier service and Logistics service. They offer various solutions tailored to meet the needs of their clients, ensuring efficient and reliable delivery of goods.

One significant advantage of Yodel is their on-site services. This feature allows for a more personalized and streamlined experience when handling deliveries or logistics-related tasks.

When considering Yodel for your courier or logistics needs, it's helpful to know that they have received 652 reviews on Google My Business. Unfortunately, the average opinion is 1.4/5. However, it is essential to consider individual experiences and needs when evaluating a company's reputation.

Reviews of Yodel

Chris Hearn

1/5

Well, this company excels in failure. Parcel sent to a customers address and returned after nearly 4 weeks. A courier company that fails to deliver a parcel? Apparently it was my fault for not keeping an eye on the tracking. Considering the tracking is not live and no-one tried to contact me or recipient, given that this is a post mortem exercise I'm not sure what else I could do. The address was correct and strangely the address on the parcel was the one I used to find the house when I went there and I'm no courier. Crap company and shocking service.

Sophie Butler

5/5

Could not fault Heathfield. My parcel has been a nightmare from the sender, for here and the lovely gentleman tracked my parcel in the depot and went through both cages to get it for me. The gentleman was called Nigel and he was absolutely brilliant! He deserves recognition for his help! I am really grateful we go away Monday and we needed this parcel that was ordered 3 weeks ago with a company.

Roots (Caribbean King)

1/5

I'm fed up with yodel you have delivered my Herbalife parcels to the wrong house, that's £150 worth of my products. My address clearly states flat 6 BELMONT HOUSE... I'm pissed off as this is the 2nd time your drivers have messed my order.... This is not my front door... I want a contact number where I can speak to someone right now?

Victoria Shave

1/5

Non existent customer service! Doesn’t even deserve 1star. I have just wasted 2hours of my life chasing my tail. There is no one to speak to. I am livid. I have been using yodel for several years and I have always been happy with their service. Not anymore. I am shocked and disappointed, this is what happens when companies become too big, they stop offering a quality service.

Nicky Hancock

1/5

I don't know why anyone uses this bunch of clowns. Multiple times when we've ordered goods they say they " tried to deliver but were unable to" when we have been home and know that nobody has been near. Always a problem with our address, they always say it isn't correct. All other couriers deliver here, and to the rest of this road regularly. Today was about the 5th or 6th time Yodel have failed to deliver, using false reasons and lying about attempting to deliver without even coming into our road. Useless and not even worthy of 1 star.

Wesley woltman

1/5

Staggering incompetence. You would be better delivering it yourself! Had repeated delays. Then they changed my address not me, so I had to change it back. Then they said they’d missed me again! Must be using those invisible delivery drivers as my home cameras picked nothing up at all on each occasion. My lesson learned is to check the delivery company used by a seller before buying from them!

Sam Jones

1/5

Driver supposedly attempted to deliver my item and was unable to as I wasn’t home. I was waiting for the parcel outside and nobody ever came. No ability to redeliver the same day, no customer service to talk to. A waste of a day and a massive frustration, probably due to a lazy driver

Tori Gower

1/5

Had an expensive appliance due for delivery today, Yodel tried delivering to the wrong address which was obviously rejected. No attempt was made to call or find the correct address and the status was set to "rejected by customer" which closed down any options for redelivery. You literally have one job!