Strood Cabs - Rochester

Address: 10 North St, Rochester ME2 4SH, United Kingdom.
Phone: 1634710001.
Website: stroodcabs.co.uk
Specialties: Taxi service.

Opinions: This company has 169 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of Strood Cabs

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Introduction to Strood Cabs

Strood Cabs stands as a notable entity within the transportation sector, specifically catering to the needs of travelers seeking reliable taxi services. Operating primarily from its base in Rochester, the company aims to provide efficient and customer-focused transportation solutions. While established as a taxi service provider, Strood Cabs represents a dedicated effort to bridge the gap between passengers and convenient ground transport options. Its operations are centered around ensuring that individuals, whether tourists or locals, can access dependable rides with ease.

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Business Location and Contact Information

Strood Cabs is strategically located at 10 North St, Rochester ME2 4SH, United Kingdom. This address places the company firmly within the Rochester area, which benefits from its services. Proximity to this location is key for customers who require immediate assistance or wish to engage with the company directly. For those seeking the company, this specific address serves as their point of reference for any in-person interactions or potential inquiries.

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Customers looking to contact Strood Cabs can reach out via telephone at 1634710001. This direct line offers a means for prospective clients to inquire about availability, pricing, or any specific requirements they might have. The company maintains an online presence through its website, stroodcabs.co.uk, which likely provides further details on their services, booking procedures, and company information. Having a website enhances accessibility, allowing customers to explore options at their convenience, fitting into the modern expectations for service-related information.

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Core Services and Expertise

The primary specialization of Strood Cabs lies in its taxi service offering. This encompasses a range of conventional taxi transportation needs, including point-to-point transfers, airport pickups and drop-offs, and local errands. Their expertise in this domain suggests a focus on reliability, punctuality, and driver professionalism, which are critical factors in the taxi industry. While the company may explore future expansions, the current emphasis remains steadfastly on delivering quality taxi services.

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For clients seeking a comprehensive understanding, exploring their website or contacting them directly can yield valuable insights. This approach allows individuals to gauge the specific capabilities and limitations of the service, such as vehicle availability, pricing structures, and booking protocols. It is advisable for potential customers to consider factors like operating hours, booking flexibility, and driver language capabilities, especially if international travel or late-night services are anticipated.

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Customer Feedback and Reputation

Strood Cabs maintains an active presence on Google My Business, evidenced by 169 reviews received by the company. This volume of feedback offers a valuable indicator of customer satisfaction levels and experiences. The average rating stands at 3.2 out of 5 stars, which reflects a moderate customer reception. While not a high rating, it indicates that the company has a client base and continues to operate despite room for improvement.

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When analyzing customer reviews, individuals might notice patterns or specific comments regarding aspects such as punctuality, vehicle condition, driver attitude, or pricing. These insights can significantly inform potential users' decisions, helping them determine if Strood Cabs aligns with their expectations and requirements. For instance, a higher incidence of complaints about delays might prompt a customer to reconsider using their services, especially for time-sensitive travel.

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Practical Considerations for Users

Individuals seeking taxi services should consider Strood Cabs as one option among many available in the Rochester and surrounding areas. The company's location and contact details provide a clear point of engagement. Users are encouraged to verify service details directly by visiting their website or calling their provided phone number. This direct verification is crucial before relying on their services for important journeys.

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Booking in advance, particularly for group transport or during busy periods, might be recommended to ensure availability. Understanding the company's booking procedures and payment methods is also advisable. Furthermore, customers should be prepared for potential variations in service quality based on the overall average rating, perhaps by confirming driver details or vehicle specifications if these factors are particularly important to them.

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For travelers or residents needing transportation in the Rochester region, Strood Cabs presents itself as a functional taxi service provider. While they may not match the highest customer satisfaction metrics, their operational presence and Google listing indicate a viable service option for those seeking basic ground transport solutions.

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Conclusion

In summary, Strood Cabs operates a taxi service from its Rochester, United Kingdom base. They offer conventional transportation options and have established online and phone-based contact methods for customer engagement. With 169 Google reviews and an average rating of 3.2 stars, the company maintains a moderate level of customer engagement and operational presence despite not ranking among the top-rated services in the area. For individuals seeking simple taxi transfers within the Rochester vicinity, Strood Cabs represents a potentially suitable option that warrants direct inquiry for specific service details and operational parameters.

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"summary": "Strood Cabs provides taxi services from Rochester, UK. They have a moderate online presence with 169 Google reviews but a 3.2/5 rating, indicating room for improvement.",
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👍 Reviews of Strood Cabs

Strood Cabs - Rochester
Ryan T.
1/5

Awful company, when a taxi driver tries cut you up while driving his school taxi bus, he then decides to start swearing and being aggressive offering to get out of his taxi. I wouldn’t trust him to drive an animal let alone a human. This company really need to teach there drivers how to be respectful, the driver will be reported to the council for further action.

Strood Cabs - Rochester
Natasha B.
1/5

Ordered a cab through the alto service. It said that one was on the way but no time. Phoned 15 mins later. They cancelled the cab due to not one in the area. It would of been nice for them to contact me to say that there wasn't one coming. Rather letting me wait in the rain and the cold. Not very good customer service. 🤬🤬

Strood Cabs - Rochester
Jacqueline S.
5/5

Excellent helped old lady at thondike center when above and beond very kind thank you

Strood Cabs - Rochester
Katie R.
5/5

Good experience getting the cab and getting back home 😀

Strood Cabs - Rochester
Gemma H.
1/5

Will never use again. They don’t bother to show up and when you call to see what’s going on they say “fingers crossed we’ll get someone to you”. Disgraceful!

Strood Cabs - Rochester
Chris P.
5/5

Despite being very busy on a Saturday evening and my calling a number of times Strood Cabs remained courteous an professional and in the end got us home.
Thank you.

Strood Cabs - Rochester
J S.
1/5

The taxi office was closed so I called by phone instead. No one picked up the phone! Waste of time! If the business is no longer running they should put a notice on the door!

Strood Cabs - Rochester
Louis F.
1/5

Ordered 2 taxis the 1 going out was 10 minutes late. The taxi taking us home at midnight arrived and because we were saying goodbye to remaing guests it left without us. Driver did not even come into the venue to hurry us along. So it was fine for us to wait for them but they could no return the favour.

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