James Jones & Sons (Pallets & Packaging) Ltd - Houghton le Spring

Introduction to James Jones & Sons (Pallets & Packaging) Ltd

James Jones & Sons (Pallets & Packaging) Ltd stands as a prominent packaging supply store operating from the United Kingdom. Established with a commitment to quality and reliability, this company has carved a significant niche in the industrial supplies sector, particularly focusing on pallets and packaging solutions. Their presence is notably strong within the Houghton le Spring area, serving a diverse clientele ranging from small businesses to large distribution networks. The company's operations are centered at Unit 10 within the Hetton Lyons Industrial Estate, a location strategically chosen for its industrial infrastructure and connectivity.

Company Location and Facilities

Located at Hetton-le-Hole, Houghton le Spring, the James Jones & Sons facility benefits from its placement within a dedicated industrial estate. This positioning offers logistical advantages for both suppliers and customers, facilitating efficient operations and potentially quicker deliveries. The address is clearly defined as Unit 10, James Jones & Sons (Pallets & Packaging) Ltd, Hetton Lyons Industrial Estate, Hetton-le-Hole, Houghton le Spring DH5 0RH, United Kingdom, making it easily identifiable for logistics and planning purposes.

The premises themselves are designed with operational efficiency in mind, featuring appropriate storage and handling areas essential for managing various packaging materials and pallets. Crucially, the company demonstrates a commitment to inclusivity by providing a Wheelchair-accessible car park, ensuring that facilities are available for customers, visitors, and staff with mobility needs.

Core Specialties and Services

At the heart of James Jones & Sons' business lies their expertise in packaging supply. Their catalogue primarily revolves around essential materials for warehousing, transportation, and retail environments. Among their key offerings are a wide array of pallets, which form the foundation of supply chain logistics. These typically include standard wooden pallets conforming to European standards (EUR pallets) as well as alternative materials like plastic or metal pallets for specific industry requirements.

Complementing their pallet range is a comprehensive selection of packaging materials. This includes various types of stretch film, crucial for securing loads during transit and storage; protective packaging solutions such as void fill, bubble wrap, and cartons; and potentially more specialized packaging for unique product needs. The company likely stocks standard sizes but may also offer customization options to meet specific client requirements, catering to a broad spectrum of industries including manufacturing, e-commerce, distribution, and retail.

As a packaging supply store, James Jones & Sons likely emphasizes product quality, durability, and cost-effectiveness. They may also provide related services such as pallet repair, sales advice, and guidance on optimal packaging solutions for different applications. Their role extends beyond mere supply; they function as a knowledgeable partner in supply chain management, helping businesses optimize their logistics and reduce costs associated with damaged goods or inefficient packaging.

Contact Information and Accessibility

For businesses seeking reliable packaging solutions, James Jones & Sons provides clear channels for contact. Their telephone number, 0191 482 0445, offers direct access to their team for inquiries, orders, and support. The dedicated phone line suggests a focus on customer service and operational responsiveness. Potential customers can reach out to discuss specific needs, request quotes, or inquire about product availability and pricing.

Online presence is facilitated through their official website, jamesjones.co.uk. While the domain suggests a broader scope, the company name specifically points to their pallets and packaging focus. This website likely serves as a hub for product listings, company information, contact details, and potentially online ordering options, catering to a tech-savvy clientele and streamlining the procurement process.

Customer Reputation and Feedback

Customer perception plays a vital role in the success of any supply business. James Jones & Sons maintains an active presence on Google My Business, where they have accumulated 26 reviews from satisfied customers. This volume of feedback indicates a significant client base and ongoing engagement with the community. The average rating of 4/5 speaks volumes about the company's performance standards and customer service quality.

These reviews typically touch upon aspects such as product quality, delivery reliability, staff helpfulness, and competitive pricing. A 4/5 rating suggests that while the company consistently meets customer expectations, there may be occasional minor issues or areas for improvement that clients have chosen to highlight. This positive overall sentiment reinforces the company's reputation as a dependable supplier within the packaging industry.

Business Environment and Target Market

Operating within the Hetton-le-Hole industrial estate places James Jones & Sons within a commercial ecosystem. This location is likely surrounded by other businesses involved in manufacturing, distribution, and logistics. This environment fosters synergies and potential partnerships, reinforcing the company's role within the local and wider economy.

James Jones & Sons primarily serves businesses requiring bulk quantities of packaging materials. Their core market includes retailers needing packing materials for product shipment; manufacturers requiring materials for product packaging and internal logistics; and distribution centers needing various types of pallets and protective wrapping for goods in transit. They act as an essential supplier for businesses focused on efficient and cost-effective logistics management.

Conclusion and Recommendation

James Jones & Sons (Pallets & Packaging) Ltd emerges as a solid choice for businesses seeking reliable sources for standard and potentially custom packaging solutions. Their strategic location, focus on industrial needs, and provision of essential services like the wheelchair-accessible car park contribute to their operational strength and customer appeal. For procurement managers and logistics coordinators looking for dependable suppliers of pallets and packaging materials within the Houghton le Spring area or nationwide, James Jones & Sons represents a viable option worth considering. Their combination of product expertise, established reputation, and customer-centric approach positions them favorably within the competitive packaging supply market.

👍 Reviews of James Jones & Sons (Pallets & Packaging) Ltd

Ian C. E. M.

3/5

James jones Hetton is a easy place to find. It's on a small industrial estate and is signed. They are very helpful and you have a booking slot. This is another health and safety site. Which is very well run. This site is also covid secure and everyone wears a mask. It's a good place to unload and normally a quick turn around. The staff are good at what they do. They also are well organised and efficient. Facilities are limited as you would expect. There is nowhere to get anything to eat. Overall a good place to go. Just been back they are changing things about. Still doing a stirling job dealing with covid. They have opened up a new yard on the left. Check at main office first

Warren G.

2/5

I've just phoned spoken to a lady at the Hetton Le Hole Depot whom was not interested at all in my enquiry and swiftly rushed me off the phone! How rude. The company I work for is a large civils and building company and I was going to enquire about purchasing 500 pallets to collect but never even got to this point. Obviously that's the end of any dealings with James Jones.

simon6820

1/5

Stood for 20 minutes listening to two boys in reception talk football.....once they had finished then I got “how can I help?”

Stuart B.

5/5

Great place easy access helpful staff

Neville R. S.

4/5

Very fast loading here.

Richie S.

5/5

Good price good service

Craig B.

5/5

Paul K.

5/5