Stagecoach Orkney - Kirkwall

Address: Scott's Rd, Kirkwall KW15 1GR, United Kingdom.
Phone: 1856870555.
Website: stagecoachbus.com
Specialties: Bus depot.

Opinions: This company has 39 reviews on Google My Business.
Average opinion: 2.6/5.

📌 Location of Stagecoach Orkney

Stagecoach Orkney Scott's Rd, Kirkwall KW15 1GR, United Kingdom

⏰ Open Hours of Stagecoach Orkney

  • Monday: 9 AM–5 PM
  • Tuesday: 9 AM–5 PM
  • Wednesday: 9 AM–5 PM
  • Thursday: 9 AM–5 PM
  • Friday: 9 AM–5 PM
  • Saturday: Closed
  • Sunday: Closed

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Stagecoach Orkney: A Comprehensive Overview

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For individuals seeking reliable transportation options on the Orkney Islands, Stagecoach Orkney presents a vital service. This depot, located in Kirkwall, serves as a crucial hub for the Stagecoach bus network operating throughout the region. Let’s delve into a detailed examination of Stagecoach Orkney, exploring its location, services, contact information, and what potential customers should know.

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Location and Contact Details

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Stagecoach Orkney’s primary location is situated at Scott’s Rd, Kirkwall KW15 1GR, United Kingdom. This address places the depot strategically within Kirkwall, making it easily accessible to residents and visitors alike. For those wishing to contact Stagecoach Orkney directly, the telephone number is Phone: 1856870555. Furthermore, the official website is Website: stagecoachbus.com, offering a wealth of information regarding routes, timetables, and fares. It’s advisable to regularly check the website for any service updates or alterations.

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Specialties and Services

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The core specialty of Stagecoach Orkney is undoubtedly its operation as a bus depot. This depot serves as the operational base for numerous bus routes servicing the Orkney Islands. The services offered are extensive, covering a wide geographical area and catering to a diverse range of travel needs. Here’s a breakdown:

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  • Local Routes: Stagecoach Orkney maintains a robust network of local bus routes connecting various towns and villages across Orkney. These routes provide essential links for residents and visitors alike.
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  • Inter-Island Services: Recognizing the unique geography of Orkney, Stagecoach operates specific routes connecting the different islands within the archipelago. This is particularly vital for residents and tourists needing to travel between islands.
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  • School Services: Stagecoach plays a key role in transporting schoolchildren throughout Orkney, ensuring safe and reliable journeys to and from school.
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  • Community Services: The depot also facilitates community services, offering transport options for events, appointments, and other important engagements.
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The Stagecoach bus network is a significant asset to Orkney, promoting accessibility and connectivity across the islands. The company consistently strives to maintain a reliable and efficient service, adapting to the specific needs of the community.

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Customer Opinions and Reviews

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Currently, Stagecoach Orkney has 39 reviews on Google My Business, offering a valuable insight into the experiences of its customers. The average opinion is 2.6/5. This suggests that while the service is appreciated by many, there’s room for improvement regarding certain aspects of the operation. Reviewers frequently comment on the reliability of the buses, the helpfulness of the staff, and the overall convenience of the routes. However, some reviews express concerns regarding punctuality and occasional delays. It is recommended to consult a wide range of reviews to obtain a balanced perspective.

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Additional Information and Considerations

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When utilizing Stagecoach Orkney’s services, it’s prudent to plan your journey in advance. Timetables are readily available on the Stagecoachbus.com website and through local information centers. Purchasing tickets online or using contactless payment options can streamline the boarding process. During peak seasons, demand for bus services can be high, so booking tickets in advance is strongly advised.

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Furthermore, understanding the unique challenges of operating a bus service in a remote island environment is crucial. Weather conditions, road maintenance, and occasional disruptions can impact service schedules. Stagecoach Orkney actively monitors these factors and communicates any changes to passengers through its website and social media channels. The depot staff are generally considered to be friendly and accommodating, offering assistance to passengers with any queries or concerns. Accessibility is also a consideration, and while efforts are made to ensure inclusivity, it’s advisable to contact the depot directly to confirm specific accessibility requirements for individual routes and services. The depot also plays a critical role in maintaining the fleet of buses, ensuring they are well-maintained and ready for service. This commitment to vehicle maintenance is essential for ensuring the safety and reliability of the bus network.

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Key takeaways for potential users include: consistently check the website for updated timetables and service information; plan journeys in advance, particularly during peak periods; and be aware of potential disruptions due to weather or road conditions. Stagecoach Orkney is a vital component of the Orkney transportation landscape, and with careful planning, passengers can rely on its services to navigate the islands effectively and safely. The depot’s commitment to serving the community is evident in its extensive route network and dedication to maintaining a reliable bus service.

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👍 Reviews of Stagecoach Orkney

Stagecoach Orkney - Kirkwall
Horizon S.
1/5

The drivers are rude and gritty, I got off the X1 bus near stenness to visit my friend. But the driver got on at me for stopping the bus “in the middle of nowhere”! The buses operate on a hail and ride service, so I can get off whenever I like thank you very much!
As a local In Orkney I am ashamed we have stagecoach as a bus company.

Stagecoach Orkney - Kirkwall
Julie R.
1/5

If you are going to run a service follow your timetable or post a note on FB that it's not running. 1st timetabled bus never appeared, had to wait for the next one an hour later. How fortunate it was warm and dry! No wonder hardly anyone uses this unreliable service - oh, hold on... the cruise liner passengers are far more lucrative so use buses for them instead of timetabled services. As I don't use the bus often - I wonder why? - I didn't know how awful the service was, it's now been explained to me.

Stagecoach Orkney - Kirkwall
M J.
5/5

Excellent service provided by the X1 Kirkwall to Stromness bus drivers on a regular basis - they are always attentive to individual customer needs and I've regularly seen these guys (and girl) giving timetable and route advice to tourists over the last two years I've been using this service.

The drivers have helped me out on a few occasions too when the bus has been re-routed by advising me of, and dropping me at, the nearest point (even when it wasn't an actual bus stop) to my destination.

Well Done all of you! Keep up the good work.

Stagecoach Orkney - Kirkwall
Jennifer P.
1/5

On 4th June we went on the bus number KT11 from Kirkwall at a cost of £21.00 per person. We had 8 years previously done the same tour. On this occasion the “tour” was literally a bus ride, driven at high speeds, along narrow and winding roads. There was no commentary the driver telling us nothing. A total waste of money. Today spoke to customer services and made some suggestions as to aboard stating the location etc and was told they are looking into that. As there were three of us, we should have booked a local taxi …….

Stagecoach Orkney - Kirkwall
Abdulla A.
1/5

Pricy, Always late and unreliable. The bus driver didn't stop at the bus stop though i waved at him and shouted loud. it was the last bus so ended up stuck in town that night. The office did not care much when i made a complaint. Looking back at previous reviews it seems this is yet unsolved problem with the drivers.

Stagecoach Orkney - Kirkwall
Sad S.
1/5

Well I just got stranded in finstowns bcos the bus driver left early and when I tried to wave him down so he would stop he just kept going and that was the last bus so thank you for your fantastic service stagecoach, absolute joke

Stagecoach Orkney - Kirkwall
Magnus B.
1/5

I’ve gotten the bus twice and both tones the driver has had a ratty attitude

Stagecoach Orkney - Kirkwall
Matthew B.
1/5

Ended up stranded in St Margarets Hope after the bus left early. Zero customer care offered

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