Ayr - Ayr

Ayr Station - A Comprehensive Guide

Ayr Station, located at Address: Ayr KA7 3AU, United Kingdom, is a key transportation hub in the region. With a phone number of 3448110141, and a website available at scotrail.co.uk, it's easy to access information and plan your journey.

Specialties: As a transit station, Ayr Station offers a range of services including bus and train connections, making it a key stop for travelers in the area. Other services include a wheelchair-accessible car park, entrance, and toilet facilities, ensuring accessibility for all passengers.

Other points of interest at Ayr Station include on-site services such as ticket counters and waiting areas, as well as 24-hour public transport availability, allowing for flexibility in travel plans. With a strong focus on accessibility, the station caters to the diverse needs of its users.

What sets Ayr Station apart are its staff, who are known for their helpfulness and dedication to ensuring a smooth journey for all passengers. Despite the challenges posed by the COVID-19 pandemic, the station has maintained a high level of service, earning it a 3.4/5 average rating from its 680 reviews on Google My Business.

In light of these features, Ayr Station is an essential part of the local transportation infrastructure, connecting passengers to destinations across the region. For those seeking a reliable and accessible transit hub, Ayr Station is a compelling option.

👍 Reviews of Ayr

Laura S.

1/5

Parked with my mum and disabled dad in an unmarked space, only to be snapped at by a rude worker that it was staff parking only. There was nothing to indicate it was staff parking. We were then accused that we "had to have moved a cone to be able to park there". She snippily told us several times we had to move even though we had already agreed to move. Again there was no indication that it was staff parking only and so her disgusting attitude was uncalled for, had she approached and said, nicely "sorry, this part is reserved for staff" we'd have had chance to say we didn't realise as there's no indication and happily moved on. Instead she was rude and confrontational. A bit of customer service training would go a long way here.

Christian H.

5/5

I do love coming to Ayr station, it's kind of quirky with a hint of old school to it. The previous station is undergoing renovation but it's taking an age, but the replacement area suits just fine. The ticket machines could use an update (there's only one of them) but it's a clean and comfortable station, open plan, only one bridge. Canny enough.

gillian M.

1/5

Absolutely appalling station was left out in cold for hours autistic and health prob in tears they fgotvme a taxi experience was just beyond traumatic had nbooked assistance at air and was spoken to like dirt told to get taxi round station as they were no going to help with bags onto train they got me taxi. But stuck travelling back

Vic

1/5

There is no sign anywhere on the entire huge block surrounding the building under demolition. I walked on the wrong side of the block, adding 10 minutes. In the dark it would be nearly impossible. I don’t think there is any proper shelter. FYI the entrance is farthest from the town centre.

Michaela R.

1/5

Unfortunately I have to give this station a poor review. 75% of the time, the platforms are wrong either on the app, on the signs at the station, or both. As someone who is often traveling with children and a pram, this has resulted in missed trains, as you have to walk around the block to get to platform 4. It must be especially horrible for folks with mobility issues. This is not a one-off problem.

Essexchris1982

4/5

Decent station, though undergoing a lot of disruption at the moment due to work on the dilapidated adjacent hotel.

Valerie H.

3/5

The hotel is being renovated so there is construction work everywhere. There are staff to help you with luggage over the bridge, which is great. On the downside the toilets are out of action so I had to use a portaloo! Gross!

Libuse M.

1/5

Rude and unhelpful staff at Ayr station , refusing to give assistance when train was cancelled at a last minute and platforms changed from 4 to 1. We asked for an assistance as many stairs but a man in orange vest,Manager? told us we have enough time to walk round the station with 20 + kg case. It took 20 min and a lot of effort as I am a senior citizen.
Due to cancelled Ayr train we missed London train from Glasgow. The staff at Ayr station could not care less. Totally unhelpful staff. Do not deserve pay raise!!!