Freefield Post Office - Shetland

Freefield Post Office: A Comprehensive Overview

Location: Situated at North Rd, Lerwick, Shetland ZE1 0DE, United Kingdom, Freefield Post Office stands as a vital community hub offering a wide array of services to its customers. With easy access and a convenient location, it's the go-to place for locals and visitors alike.

Phone: For immediate assistance, one can reach out at 1595695362. This ensures quick resolution to any inquiries or issues that may arise.

Website: Additional services and information can be found on their official website, postoffice.co.uk. Here, customers can explore more about their offerings and even manage their postal needs online.

Services Offered:

• Post Office: Basic postal services are a staple, including mailing, receiving, and sending parcels.
• Banking: Beyond postal services, Freefield Post Office also offers banking services, allowing customers to manage their finances conveniently.
• Business Banking: For local businesses, specialized business banking services are available to support financial needs.
• Courier Service: Efficient courier services ensure that important documents and packages are delivered swiftly and securely.
• Mailing Service: Comprehensive mailing options cater to both personal and business correspondence.
• Shipping and Mailing: With expertise in shipping and mailing, the office provides comprehensive solutions for all postal requirements.
• Onsite Services: Customers can take advantage of services provided on-site, making the experience more personalized and efficient.
• NFC Mobile Payments: Embracing modern technology, NFC mobile payments are supported, offering a convenient payment option.

Customer Experience: Reviews on Google My Business highlight the exceptional service offered at Freefield Post Office. With an average rating of 4.4 out of 5, patrons commend the staff for being kind, informative, and patient. A specific commendation goes to the "tattooed man" who assisted a customer with setting up their passport, demonstrating the personal touch that makes this office stand out.

Special Features:

• Staff Knowledge: The staff's ability to assist customers with detailed requirements, such as passport applications, showcases their expertise and dedication to customer satisfaction.
• Convenience: Offering a range of services under one roof makes Freefield Post Office a convenient option for daily needs.
• Innovation: Supporting NFC payments indicates the office's willingness to adapt to modern customer preferences.

Address and Contact Information:

For those looking to visit or seek assistance, Freefield Post Office's address is easily accessible. The phone number 1595695362 is readily available for immediate contact.

How to Use:

Whether you're sending a letter abroad, needing to deposit money, or simply require mail handling, Freefield Post Office caters to a broad spectrum of needs. Customers are encouraged to make use of the various services, from basic postal duties to more complex banking and business transactions.

Recommendations:

Based on the positive feedback and the comprehensive range of services, Freefield Post Office is highly recommended for its customer-centric approach and broad service spectrum. Here are some tips for making the most of your visit:

• Prepare Documents: For services like passport applications, ensure all required documents are ready and organized.
• Utilize Online Services: Before visiting, check the website for any services that can be conducted online to save time.
• Leverage Mobile Payments: If available, using NFC mobile payments can streamline your transaction process.
• Arrive Early: Especially during peak hours, arriving a bit earlier can help you avoid long waits.
• Ask Questions: The knowledgeable staff are there to help; don't hesitate to ask about any service or process.

Conclusion: Freefield Post Office, with its 14 reviews averaging a 4.4/5 rating, is a testament to its commitment to quality service. It's not just a post office but a community cornerstone offering a blend of traditional postal services and modern conveniences. For those seeking a reliable and friendly local post office, Freefield Post Office in Lerwick stands out as a top choice.

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👍 Reviews of Freefield Post Office

Sinead L.

5/5

Can’t recommend this post office enough, after having previous bad experiences on the one at the street i decided to try freefield. Staff were very kind and informative, especially the tattooed man that helped me when setting up my passport. Was very kind and patient when helping me understand what documents and details were required. Everything came back in the timeframe he gave me. Will definitely be using this post office more!

Callum H.

5/5

Staff very helpful, had issues when doing a return a couple of weeks ago but the postmaster seems to know what hes doing and was able to help me resolve the issue efficently! Its always very busy whenever I am in there but I am happy to wait knowing that I will be met with good service when its my turn!

Valerie D.

5/5

Always very helpful and patient. Friendly staff who take their time to explain all the options available when posting parcels.

Anne M.

5/5

Always good service at this Post Office. Very friendly and helpful staff.

Helen K.

1/5

Officious little tattooed git behind the counter seemed to enjoy what little power he had over overseas visitors. Will find another post office next time.

Rachael C.

5/5

Always a pleasure visiting this branch.

Viktoriia K.

5/5

Excellent professional service, helpful and friendly staff, happy customers

Louise W.

5/5

Friendly staff, very helpful and patient.