F.S. Mackenzie Ltd - Basildon

Jax

DO NOT RECOMMEND!! We experienced totally inadequate, inefficient & incompetent service which caused extreme stress for several months. It cost us over double the quote & we're stil in process of claiming on insurance. They admitted responsibility to some of it but the resolution was unacceptable & as the managing director - Steve Mercer - took so long looking into our complaint it cost over $500 more at the at storage facility in NZ. I don't usually like to leave negative reviews but still infuriated with the shoddy service from this company.

Monty M.

Excellent service from start to finish. I found FS Mackenzie very helpful and keen to help both me and my staff. We are a newly formed company and found them more than willing to offer advice to us, which we found particularly helpful. I would certainly recommend them to anyone else in a similar position. Thank you for such a good service.

Richard M.

I Would say the only negative is I had to chase a little to get emails and information . I found Lacey and Laura to be polite and very helpful, extremely patient as my list of requirements were extensive they obliged and to be fair very reasonable with the price .... I recommend this company and especially the two ladies that assisted me through my import 4 stars only reason not 5 is that I had to chase on 2 occasions .

Liam D.

The guys at F.S. Mackenzie are always a pleasure to work with.
They'll give you great quotes, fantastic customer service and excellent after care -from collection to delivery.

I reccomend using them, if you want a stress free experience!

Victoria K.

Delay your cargo to get more money from you.
Worst logistic company that I ever worked with. Please avoid it. They are fooling people, have unfair rates and delaying your cargo to squeeze all out of you.

Mark T.

I used this company recently for a shipment from China to the UK by sea. I found the pricing very keen and the service to be very attentive to my needs. I would recommend them to others.

7БаН ?.

The driver Pawel of lorry with registration number GN69WWK don't keep safe distance, aggressive driving, no turn signals at all ,overspeeding don't follow road marks of speed 😪 If there is someone from management who can explain for this driver what he can't do like that,please do that as soon as possible,because this driver can make accident without happy end for other people

Sergiu H. (.

Received some parcel from China they helped me with realising from port and taxes.