Parcel2Go - Bolton

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 1A Parklands, Lostock, Bolton BL6 4SD, United Kingdom.
Phone: 1612249325.
Website: parcel2go.com
Specialties: Courier service.
Other points of interest: Onsite services.
Opinions: This company has 11527 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Parcel2Go

☎️1612249325

⏰ Open Hours of Parcel2Go

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Parcel2Go is a renowned courier service provider based in the United Kingdom, located at Address: 1A Parklands, Lostock, Bolton BL6 4SD. The company has been serving clients across the country for several years, offering a wide range of courier services that cater to diverse needs. With a phone number of 1612249325, and a user-friendly website at parcel2go.com, Parcel2Go is easily accessible to customers seeking reliable courier solutions.

One of the key specialties of Parcel2Go is its comprehensive courier service offerings. The company caters to both personal and business clients, providing them with a range of options for shipping their packages. This includes services for international shipping, same-day delivery, and more, ensuring that clients' needs are met effectively.

Other points of interest about Parcel2Go include its onsite services. The company offers a seamless and user-friendly booking process, making it easy for clients to arrange for their shipping needs. Additionally, Parcel2Go provides various tracking options, allowing clients to monitor their shipments in real-time, ensuring peace of mind throughout the delivery process.

Upon reviewing the opinions of current and past clients, it becomes evident that Parcel2Go has built a strong reputation in the courier service industry. With 11527 reviews on Google My Business, the company boasts an impressive average opinion rating of 4/5. This high rating is a testament to the quality of service, reliability, and customer satisfaction that Parcel2Go consistently delivers.

👍 Reviews of Parcel2Go

En D.

1/5

Sent a parcel using this company. I was told the delivery date will be 23/12/24 which was perfect as I sent a high value item for a Christmas gift.

It is currently 29/12/24 and the parcel has NOT been delivered. There's been NO tracking updates since the 23rd. So for 6 days the parcel hasn't been scanned, hasn't been processed and has not moved from its location wherever it is at now.

The parcel was big enough to not be accidentally or (on purpose) lost or misplaced.
I have sent two emails with NO reply.

I used the online chat service that wasn't of any use. I was then told I am not entitled for any refund or partial refund because I did not pay for delivery guarantee.

I however did pay for insurance and I thought this would include delivery guarantee. However that's not the main point. Point is the company don't really care and try to fob me off. I unfortunately won't be using Parcel2Go again.

Murdo M.

5/5

Straightforward booking process. Parcel collected on time by the carrier and delivered safely to Canada within 48 hours. Excellent service

Jeremy D.

3/5

All went well except the parcel drop-off. Despite giving an accurate parcel size, I was persuaded by the info to use the drop-off locker. The first drop-off locker stated that all boxes were full for my size, but when I got to the second point the largest locker wouldn't accommodate the parcel. I then had to return home to look online for the nearest drop-off shop.

Caterina G.

1/5

I have not received my parcel, specifically one of the two boxes I sent. Despite contacting customer support over 10 times, I consistently face long wait times of over 20 minutes for responses, and the representative changes every hour, forcing me to repeat my situation each time. This has resulted in more than 4 hours spent just trying to make a claim.
Customer support insists that I received both packages, but the truth is I only received one. The second box, containing all my important documents, is still missing. Furthermore, I paid for insurance, yet they have refused to honor that as well. This situation is unacceptable and needs to be addressed immediately!!!!

Lynne H.

5/5

I would give 10 stars if I could. The service is second to none.
I was kept informed every step of the way, from when the parcel was picked up to the day it was delivered. It was also delivered quickly.

chrisdevlin07

1/5

Awful service!
My wife’s parcel has still not been delivered 2 months after it was due, started a claim and had to provide loads of information including proof of purchase of the item in the parcel, I did this on numerous occasions but each one was turned down (despite confirmation emails and screenshots of bank statements being sent)
I contacted customer services who told me it wasn’t lost and closed my claim (despite it being 2 months late) the agent was rude and condescending and said I’d have to chase it up as they don’t do that.

Dawn G.

5/5

Excellent. Easy to browse/price compare between all delivery companies and buy. Tracking information was regularly updated and parcels delivered quickly. Will definitely use again

Ralph B.

5/5

Needed to send Christmas present to a friend of ours children in Sussex. I knew I could rely on Parcel2 Go and they didn't let me down. Gave me a choice of parcel companies and choose Evri, a complete success.