Horsford Post Office - Norwich

Overview of Horsford Post Office

Located at 149 Holt Rd, Horsford, Norwich NR10 3AB, United Kingdom, Horsford Post Office stands as a vital community hub offering a range of essential services. With a phone number 1603898344, it remains easily accessible for those who prefer to reach out directly. The post office's digital footprint is equally accessible via postoffice.co.uk, where one can find more detailed information about services and operational hours.

Key Services Offered

- Post Office Services: Basic mailing and postal services are provided here, ensuring that your letters and parcels reach their destinations.
- Banking: Beyond postal services, the Post Office also offers Bank and Business Banking Services, making it a one-stop shop for financial matters in the Horsford area.
- Courier and Shipping Services: For those needing to send items internationally or with urgency, the Courier Service and Shipping Service are readily available.
- Onsite Services: The facility is equipped to handle a variety of tasks onsite, enhancing convenience for customers.
- NFC Mobile Payments: Embracing modern technology, the post office supports NFC mobile payments, a feature that caters to tech-savvy customers.

Accessibility and Special Features

Horsford Post Office is commendably accessible, featuring a wheelchair accessible entrance and wheelchair accessible parking lot. These features ensure that everyone in the community can use their services comfortably. The post office also prides itself on its delivery capabilities, providing a service that extends beyond traditional postal operations.

Customer Insights and Ratings

Based on 16 reviews on Google My Business, the average opinion of Horsford Post Office stands at 2.8/5. While some patrons appreciate the friendly and informative service, with particular praise for the patience displayed when handling international mailing needs, there are also notes of dissatisfaction regarding opening hours. Despite these minor drawbacks, the post office's small size and the warmth of its staff seem to outweigh the inconvenience for many.

Recommendations for Potential Visitors

For anyone considering a visit or seeking services at Horsford Post Office, it's beneficial to:

- Plan Ahead: Given the mixed reviews on opening hours, ensure you check the current schedule before planning your visit.
- Prepare for Basic Needs: The post office caters to a variety of mailing needs, from sending packages to managing bank services, making it a convenient location for local residents.
- Embrace Technology: If you're comfortable with mobile payments, taking advantage of the NFC option can streamline your experience.

Final Encouragement to Connect

The Horsford Post Office, despite its average customer rating, undoubtedly offers a personalized touch with its dedicated staff. For those looking to experience a blend of traditional postal services with modern conveniences, or simply seeking a friendly face in a small community setting, reaching out through their website at postoffice.co.uk could be a worthwhile step. Whether you're sending a package or looking to manage your finances, Horsford Post Office is equipped to handle it with a smile and a commitment to customer service. Don't miss the opportunity to connect with them and explore the full range of services they provide, conveniently located at 149 Holt Rd, Horsford, Norwich NR10 3AB.

👍 Reviews of Horsford Post Office

E V.

5/5

For a small post office, the service here is great! Friendly, informative & I had a few packages to send of various types, one for out of the UK & the lady that served me was brilliant & patient. I saw some negatives reviews based on opening hours but this is only a small store & I think bearing that in mind, I don't see the store hours being that much of an issue.

Gaza F.

1/5

What is the point in opening at 10am closing from 12.30 to 1.30 with no cover and probably the busiest time then closing at 2. Pathetic

Paul D.

1/5

Had an important parcel the other week delivered to the wrong address. A seemingly simple task to put a letter in the right door made to look quite a task!! Tried phoning this post office to get an answer on its whereabouts, NO ANSWER!! Had another parcel supposedly delivered last week, rang royal mail and they said on their system, its been delivered. A week later we find Horsford post office had been holding onto it instead of attempting to redeliver.
This place has far more excuses than answers. It's been mentioned on here regarding opening hours as well, these need extending ASAP, they're like school hours, ridiculous in todays society.
Get a grip, you're letting Horsford down!!!

Terry S.

5/5

Have moved to this area from Rugby. Post office there was rigid and I guess very efficious, no complaints. However I have today found Horsford Post Office friendly, helpful and willing to go the extra mile. Big thanks to the team there. Just awesome. Terry

Stuart B.

1/5

It never seems to be open when I get there, as the published times on the internet are wrong. When it is actually open for those of us that aren't retired and work for a living there's always a Q down the Isle

Brian W.

1/5

Hours of opening are a disgrace to support a village the size of Horsford , you turn up at 12:20 when the dinner break is 12:30 to 1:30 and they tell you it's closed because there is 2 people in the queue , you turn up at 1:30 for opening and they tell you its not opening until 1:45 because the they didn't shut on time , surely the answer is simple and they need another member of staff . Tuesday Wednesday Thursday they only open for half days , smaller neighbouring village post offices open longer , why has this post office implemented such poor opening times Very poor service that's badly letting the village down .

Roy A.

4/5

Good range of produce with local varieties stocked wherever possible. Some prices are not competitive with larger supermarkets, but there are offers to be had. Excellent opening times.

Adam S.

1/5

Opening hours are terrible, how are people who work ever meant to pick there parcel up