FedEx Express - Birmingham

Introduction to FedEx Express at 99b Soho Rd, Birmingham

FedEx Express, renowned for its express courier services, has a significant presence at 99b Soho Rd, Birmingham B21 9SP, United Kingdom, catering to both personal and business needs. With a phone number of 7424249656, and a website at fedex.com, customers can easily reach out or explore their comprehensive services.

Key Features and Services

FedEx Express offers an array of specialties that make it a go-to choice for many:
- Courier Service: Quick and reliable delivery options.
- Customs Broker: Expert handling of international shipments.
- E-commerce Service: Tailored solutions for online businesses.
- Freight Forwarding Service: Comprehensive logistics management.
- Logistics Service: Advanced planning and execution of shipments.
- Mailing Service: Secure and efficient mailing solutions.

Onsite services, including online appointments and language assistance, further enhance the customer experience, ensuring that individuals and businesses from diverse backgrounds can navigate their services with ease.

Customer Reviews and Experience

Customer feedback highlights FedEx's excellence:
- One review mentions a "very patient and helpful" staff member, emphasizing the company's commitment to customer satisfaction.
- Deliveries are noted to be prompt, with one customer marveling at receiving an important letter the next day as promised.
- The facility's comfortable waiting area adds to the convenience, proving that FedEx values customer comfort.

Opinions reflect an impressive average rating of 4.5/5 on Google My Business, indicating customer trust and satisfaction with the service.

What to Expect When Contacting FedEx

For those considering using FedEx Express, here's what to expect:
- Ease of Use: The online platform allows for quick booking and tracking of shipments.
- Reliability: With a strong emphasis on onsite services and online appointments, FedEx ensures that your shipments are handled efficiently.
- Support: The language assistance available means non-English speakers won't be left behind.

Recommendation

Given the exceptional service, diverse offerings, and high customer satisfaction, it's highly recommended to contact FedEx Express through their website for your next shipping needs. Whether you're sending a personal letter or handling complex freight logistics, FedEx's commitment to excellence, coupled with their 24 reviews and average rating of 4.5/5, assures a smooth and reliable experience. Don't hesitate to explore their services further on fedex.com to see how they can support your needs.

Remember, the efficiency and reliability of FedEx can make a significant difference in your shipping experience, offering peace of mind that your packages are in capable hands.

👍 Reviews of FedEx Express

Beth B.

5/5

This place is great! Johncy was very patient and helpful and I was amazed to find my very important letter delivered to the US the next day, as promised! They also have a comfortable sofa where you can wait if necessary. A very colorful neighborhood as well. Highly recommend!

Soni V.

5/5

Great service from DTD express my package arrived on time and in perfect condition. The process was easy and quick with no issues at all.

Sandeep K.

5/5

Johncy is a very helpful and polite staff member.
A very efficient service.
And most importantly, knowledgeable of any questions I had. I will use them again, as I own a business and it is good to know my parcels will be in safe hands !!

Jasdeep S.

5/5

Hi johncy , we use dtd service its very fast and secure , my international parcel delivered in 4 days . Good communications ,cooperative staff .

Ramone M.

5/5

Excellent service at DTD. I was told four days but my mom received the package in three. Would definitely recommend.

sheemona

5/5

The customer service was amazing easy to talk to and very helpful my package was delivered on time with no issues whatsoever 100% recommend

Inderjot S.

5/5

I had a excellent service from DTD express. They are so reliable and trustworthy, I am using them from last 5 years.😊❤️must recommended courier service.

Zehra B. A.

1/5

I am beyond frustrated with FedEx. My urgent medical item was delivered to the wrong person, and now I'm left scrambling. To make matters worse, there's absolutely no way to contact their office—it's like they don’t exist! I’ve tried everything to get in touch, but their so-called "customer service" is a joke. The AI system is completely useless and only adds to the frustration. It just keeps sending me in circles with no real solution or human help.

This isn’t just a regular package—this is something critical for my health, and they couldn’t care less. I trusted FedEx for something so important, and now I’m left with nothing. Totally unreliable and completely unhelpful. I will never use them again, and I suggest others think twice before trusting them with anything important. FedEx needs to seriously step up their game!