R M Facilities Management Ltd - Carnforth

gerald D.

During a recent refurbishment, Richard Moran damaged my property and materials to a point where sadly I have been forced to issue court proceedings for the recovery of over £5000. Mr Moran has admitted full liability and responsibility and apologised many times in writing for his amateur work ethic that includes laying an unlevel wooden floor that features a gradient, poorly fitting wall panels, demolishing an ornate architrave without permission, fitting an 8 legged kitchen island that stands on just 6 of those 8 legs, wrongly fitting a solid oak worktop, using unnecessary bead to disguise poorly finished edging, fitting electric sockets in completely the wrong places, and injecting foam beneath a herringbone wooden floor in an attempt to level the floor and prevent the herringbone oak from bending. Since giving him his marching orders, all of his work has been subject to 3 independent appraisals that all confirm substandard fitting including dangerous practices, namely the covering a smoke alarm, leaving a plastic bag over the smoke detector gateway, and leaving bare live wires protruding from a light switch. Trading standards are currently investigating this Company, and I recently learned from Mr Moran himself, that this is the second claim against his business in the 16 months that he has been trading. He admitted he has been subject to a similar claim for damages and consequential losses due to his poor workmanship. Use Mr Moran and his Company at your peril.

Simon L.

We used RM Facilities Management to completely renovate our cottage recently and Richard and his team were fantastic!

They have carried out the following works including; Assisting with kitchen design/ full strip out of existing kitchen and bathroom/ Full installation of a kitchen and bathroom/ Tiling in Kitchen and bathroom/ installing a raised floor/ lay new flooring/ fit new oak doors/ fit new skirting/ plumbing and electrical works too.

Richards communication has been second to none and I have found his timekeeping and cleanliness whilst working to also be faultless.

We were thrilled with the works and I would not hesitate In recommending RM Facilities Management to anyone looking to have works done and we will 100% use them should the need arise in the future

Jonathan H.

When we moved into our new house, Richard and Ben turned the rundown outbuilding in our garden into a fully-functioning and beautifully presented utility/wash room (see pics), completing the following jobs along the way:

- Plasterboard walls, with insulation
- Screeded floor and installed cap and cove flooring
- Plumbed in new toilet and sink, complete with hot water
- Installed two work surfaces
- Installed replacement door and window
- Corrected and concealed the previously exposed wiring
- Installed a new floodlight on the outside of the building
- Painted the outer walls

The room has completely changed the complexion of our entire property, allowing us much more space inside the house itself and giving us a purpose-built space to carry out laundry and other cleaning.

The job was completed over the course of one week and we could not be happier with it.

A few weeks later, Richard returned with Ben to help us hang some fixtures that we were struggling to install inside the house ourselves due to the thick, stone walls of the property.

They treated these small jobs with just as much professionalism as they did the renovated building , and we were once again very, very happy with the result.

Highly recommended!

Chris S.

We have used Richard 3 times now. Installing a complete bathroom to replace a dated one, installing a new en suite from scratch and installing an en suite to replace a dated one. Due to the nature of the house and it's construction they have all been difficult jobs. The house is 340 years old with solid stone walls and low ceilings so nothing modern really fits. Every time this has resulted in unforseen issues which Richard had handled effortlessly and no problem has been to difficult/too much for him including him driving for an hour to get us more tiles when one of the delivered boxes was smashed. Every time we have been really pleased with the finish and the speed in which he completes the job. The latest job included moving electrical control boxes, a full en suite install, removal of all radiators and pipework and a couple of electrical jobs which is very handy all completed in 4 days.

Jayne C.

This gentleman called Richard was my savour, who came straight away to fix a burst pipe. Hence Richard my knight in shining armour, who is such a nice man who quietly and professionally sorted it.
The burst pipe came about after having my washing machine plumbed into my garage some months back by a cowboy plumber called Phil (don’t remember his surname) who also cut through a gas pipe instead of the radiator pipe, and due to using a chrome water pipe outside for the washing machine caused the pipe to burst in the cold weather.

Jonathan M.

Richard and his team just get on with the job and your problems disappear. Keep up the good work!
If you need someone to look after your business or accomodation this Richard is the man to speak to!

Anthony S.

Reliable and good finish, Richard works hard and was flexible around our project needs and working with us to split the tasks we wanted to do. Would use again

Anita L.

Project went smoothly from inception to completion. Close communication with client at all times. Identify problems and solutions given to iron out issues quickly. Highly recommend. 👍