Brittany Ferries | Poole - Poole

Angela W.

We were catching the early ferry the next morning to Cherbourg. As we were arriving late in the evening it was a great surprise that those travelling by campervan / caravan / Motorhome the next day could stop over night in the ferry lanes. There is no charge but there is a sign instructing you which lanes to park in.

To access follow the signs for Brittany Ferries and vehicle loading. On the left hand side you will see the sign and the check in booths. There will be a sign just at the right hand side saying where to park.

The check in was very quick the next morning, the lady at the kiosk was very polite and friendly. Quick through security checks and boarding very quick.

We were on the Barfleur which is a lovely ship, lots of space and outdoor area at the back.

A great experience all round and would recommend and will use again.

Jonathan

My friends and I sailed from Poole to Cherbourg on the early morning crossing on 2nd September 2024.
The check in lady was great, friendly and efficient and with a great sense of humour.

We got coffees from Harry's cafe. (Avoid it, review to follow.) however we were called to board before we could drink our coffees.

On board we parked our bikes as directed and I watched the large, balding guy strap my bike down very firmly. I believed that he knew what he was doing and maybe we were going to have a rough crossing so didn't say anything. Hindsight's a winderful thing!

We had a 4 berth cabin booked where we dumped our wet bike gear and during the crossing I had an hour's kip on the top bunk but beyond that we didnt really need it as we ensconced ourselves on a 4 seater rable in the restaurant for both crossings.

The crossing out was smooth enough but now my bike makes a whirring noise like it has knobbly tyres on the front wheel.
I can only assume it was over tightened and the front wheel bearings have been impacted by this.
I've tried wobbling the wheel to check for play but nothing obvious.
It's due for a service if I can book it in so will see what they say. I will then get in touch with Btittany Ferries.
I know I should have said something at the time but believed he knew what he was doing and couldn't have pre empted the outcome at the time.

Carole R.

Another great crossing on Brittany Ferries. As ever, food excellent both in quality and price. If you want to get some sleep on the short crossing to Cherbourg, head for the lounges with reclining seats, they are quiet, have a window view and the toilets are close by.

Serena V.

Clean ferry, very structured. The cabins are compact, but convenient. There is a private toilet, even a shower. The beds are comfortable. We have a 1-year-old so this was perfect, he could take a nap (and us too!). The food is not too expensive and there’s a wide variety of sandwiches, pizza, ice cream, sweets/cakes, breakfast options, and so on. Enough choice and even vegan friendly options as well. The lady in the café was SUPER sweet and friendly. She gave my boyfriend a free Magnum sunglasses (but he didn’t order a Magnum, haha!). It was just an extra gift, very sweet. I liked that there are kids chairs, and a special kids Play area, also with a special kids diaper change area. So this ferry is very convenient for parents with (young) kids. There is an arcade hall too! Also free WiFi. Really enjoyed the 4 hour ferry ride. It was over in a blink, but just because the staff is super nice and there are good facilities. Would definitely travel again with Britanny Ferries 👍🏼 oh and last But not least: not expensive at all!

Andrew C.

Very helpful staff, food very good, a few more litter bins on board would be better, pet friendly. Please remember if you have your pet dog(s) bring a muzzle with you.

Shane B.

Very pleasant, could do with there being a little more in the shop and prices are crazy for food/drink

Steve B.

Facilities generally quite good but rooms very uncomfortable. Internet really bad on the way out, they charge €25 for the journey but most of the time it didn’t work at all and the small amount of time it did work, it was incredibly slow. On the way back it was much better.

Judy S.

Great experience. Good crossing and friendly staff