Low Cost Parcels - Wickford

When searching for reliable and cost-effective courier services, Low Cost Parcels emerges as a notable option, especially for those based around the Address: Pilot Cl, Fulmar Way, Wickford SS11 8YW. This company stands out not only for its competitive pricing but also for its specialized courier service, which could be a significant advantage for individuals and businesses alike requiring timely and efficient delivery solutions.

To get in touch with Low Cost Parcels, you can reach them via their Phone: +44 8458625533. For those who prefer digital communication, their Website: www.lowcostparcels.co.uk offers comprehensive services and information. It's recommended to visit this site to understand their full range of services and pricing.

One of the key aspects of Low Cost Parcels is its focus on courier service. This specialization suggests that they likely prioritize speed and reliability in their delivery processes, which is crucial for many customers. However, it's also important to consider their Average Opinion: 3/5 based on reviews on Google My Business. This average indicates a generally satisfactory service but also hints at areas where Low Cost Parcels might improve, such as customer service or delivery accuracy.

Given these insights, potential customers should weigh the benefits of cost savings against possible variations in service quality. Low Cost Parcels is particularly appealing to those who value affordable rates without drastically compromising on delivery speed or reliability. Their location in Wickford SS11 8YW positions them well for serving the local area effectively.

For anyone considering using Low Cost Parcels, it's advisable to:

1. Check their website for detailed service information and pricing.

2. Browse through the available reviews on Google My Business to get a sense of past customer experiences.

3. Contact them directly through their phone number to inquire about specific requirements or to place a booking.

👍 Reviews of Low Cost Parcels

Daniel D.

1/5

Unbelievably unprofessional and unreliable.

MyBoost/The Collect Group have severely impacted my business—avoid them at all costs.

Without any prior notice, they abruptly pulled our agreed rates and cancelled our collection driver. They informed us at 14:59—literally one minute before our collection was due. They then stated they could no longer offer any collections and that our rates would be drastically increased. The only services that we could use for our products now come with a staggering 300-400% price hike.

This left us with a significant number of orders already labelled and prepared for dispatch. As a result, we've had to issue refunds to customers, leading to a substantial loss of revenue, negative reviews, and damage to our reputation. We simply didn’t have the time to find and set up an alternative courier service in time.

The situation could have been managed far better on their part. Despite promising to revert us back to the old rates to fulfil our existing orders, I've been waiting over 48-72 hours for any kind of confirmation or email response. There’s no way to contact them by phone, and they never return calls or voicemails left through their automated system.

Even my 3PL team, who handle our orders, were shocked by the sheer level of unprofessionalism and the lack of consideration for the impact of their actions.

If you or your couriers are unhappy with the pricing stipulated in your agreements, perhaps you should reconsider offering those rates in the first place. This entire experience has been beyond frustrating, and I will be sharing it widely to warn others.

Dan Drazdauskas
Founder & Director
Outshine Gaming

Nathan K.

5/5

Emailed saying parcel would be delivered next day. It was signed for by a colleague and then another email followed to confirm it had been received and signed for by my colleague.
Great service