Shurgard Self Storage Camden - London

Address: 145-147 York Wy, London N7 9LG, United Kingdom.
Phone: 2072841804.
Website: shurgard.com
Specialties: Self-storage facility, Moving supply store, Warehouse.
Other points of interest: Onsite services, Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 901 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Shurgard Self Storage Camden

☎️2072841804

⏰ Open Hours of Shurgard Self Storage Camden

Monday: 7 a.m.–9 p.m.
Tuesday: 7 a.m.–9 p.m.
Wednesday: 7 a.m.–9 p.m.
Thursday: 7 a.m.–9 p.m.
Friday: 7 a.m.–9 p.m.
Saturday: 7 a.m.–9 p.m.
Sunday: 7 a.m.–9 p.m.

Introduction to Shurgard Self Storage Camden

Shurgard Self Storage Camden is a top-tier self-storage facility located at 145-147 York Wy, London N7 9LG, United Kingdom. The storage unit offers exceptional onsite services, a wheelchair-accessible entrance, and parking lot, making it convenient for customers with limited mobility. Additionally, the facility accepts debit cards, NFC mobile payments, and credit cards for a seamless payment experience. Shurgard Self Storage Camden provides not only storage solutions but also moving supply store items and warehouse services.

Suitability for Various Needs

Specializing in self-storage, moving supplies, and warehousing, Shurgard Self Storage Camden caters to a wide range of customers, from individuals in need of extra space for their personal belongings to businesses looking for a reliable warehouse solution. The facility offers various storage unit sizes to accommodate different requirements, ensuring that customers can find the perfect fit for their needs.

Exceptional Customer Service

Staff Assistance and Support

Shurgard Self Storage Camden takes pride in its exceptional customer service, with staff members like Michelle and Jamaal consistently providing helpful assistance and support. They are knowledgeable and attentive, ensuring that customers feel supported throughout their storage journey. Whether it's helping with contract terminations, demonstrating how to use storage units, or resolving access issues, the staff goes above and beyond to meet customer needs.

Efficient Problem-Solving

The facility's team is known for its ability to quickly address and resolve any concerns or issues that may arise. In the case of access problems, a staff member, such as Michelle, is readily available to assist customers in resetting their accounts and ensuring proper functionality. This dedication to problem-solving and customer satisfaction sets Shurgard Self Storage Camden apart from other storage facilities.

Highly Rated by Customers

Excellent Reviews

With an impressive 4.9/5 average rating based on 901 reviews on Google My Business, Shurgard Self Storage Camden has proven its commitment to excellence in customer service and storage solutions. Customers consistently praise the facility for its helpful staff, efficient problem-solving, and overall positive experience.

👍 Reviews of Shurgard Self Storage Camden

Nico Z.

5/5

Michelle was very helpful during the termination of my contract, I felt supported and the process was very smooth.
Jamaal aslo helped me a lot with my storage unit and showed me how to use my locker properly.

Aka T. D.

5/5

I was having difficulty getting access to my unit when I was using the app. I went into the office and a member of staff, I believe her name was Michelle helped me to reset my account and double checked to make sure it was working properly before i left. Excellent customer service.

Ronan D.

3/5

6 months after moving my stuff into this storage unit they have tried to hit me with a 33% price increase on the base rental, meanwhile still advertising a bigger unit on their site for the same price as my original rate. Staff on the phone are unhelpful and have not followed up by email as promised when I queried the price increase saying it was unaffordable.

There are never any trolleys to use and the parking is very tight - hard to get a van bigger than a zip van in.

If I was going to do this again I’d use another storage unit further out with much more space.

Update - previously had 1 star but moving to 3 after Boris phoned and sorted a discount on the price increase - thanks. Still not sure why the price has increased though. They have also now got many more trolleys so that’s not an issue and was only temporary

I J.

5/5

Michelle was superb, the customer service was excellent and I felt very supported. Look forward to dealing with Shurgard again in future.

Ashley B.

5/5

The process of having a unit at the Camden Shurgard was extremely positive. The staff were very helpful and solved any problems we had very quickly. Boris in particular was good to work with.

Alex M.

5/5

Really great customer service at the Camden office today getting set up with a new storage locker with Jamal and Rohan. Knowledgeable and helpful about all the details, and responsive to correct a minor billing issue.

Carlo P.

5/5

Jamal and Michelle were very helpful and accommodating. Jamal was patient and showed me about 10 different units making sure I found one perfect for my needs.

Umberto M.

5/5

Jamaal was great. He walked me through all I needed to know and made sure I was all set up.